Detailed information about this service: Parcent
Consistent care across the year
Our regular plan schedules visits to remove debris, check basic water readings and keep an eye on the filtration. Frequency depends on the season and package; repairs are not hidden inside the monthly fee. This is suitable for owners who want an established routine and a team familiar with their pool over time.
Local service information
We organise visits according to property access, garden surroundings, equipment and use. The exact location helps us plan travel but cannot replace a proper pool assessment. This page provides general guidance. Availability and the precise service are confirmed after reviewing your request.
Start with the pool, not a generic checklist
Before agreeing a routine, we look at the pool size, safe access, filtration equipment and expected use. A year-round home and a holiday property may need very different attention. This initial assessment helps us plan visits sensibly, identify practical constraints and explain exactly what falls within the agreed price before work begins.
Understanding the starting condition
An initial review distinguishes a pool that only needs ordinary care from one requiring corrective work first. We consider the appearance of the water, accumulated debris, filtration and areas where leaves or sand collect. If the water is green, the pump is not operating or there is substantial neglect, a separate quotation may be necessary before regular maintenance can start.
Collecting leaves and floating debris
Leaves, insects and wind-blown material do not remain at the surface forever. They may sink or reach the filtration system. We use suitable tools to clear the surface and inspect places where dirt gathers, particularly around trees and landscaped gardens. Regular debris removal limits later problems, although it never replaces water checks and equipment inspections.
Cleaning the floor carefully
Sand, plant matter and fine dust settle on the floor. The cleaning approach depends on the amount of dirt and the equipment available; careless vacuuming can simply stir particles back into the water. Heavy deposits or unsuitable debris may require special work. Our aim is to clean the surface without putting unnecessary strain on the filter or pump.
Walls, steps and the waterline
Routine cleaning may include accessible walls, steps, corners and the waterline where residue builds up. We select tools that are appropriate for the finish rather than using aggressive methods indiscriminately. Persistent staining is not necessarily ordinary dirt and may call for a separate diagnosis or treatment, discussed with the owner before anything additional is carried out.
Skimmer and pump baskets
Skimmer baskets and pump prefilters collect much of the material washed towards the filtration circuit. Checking and clearing them helps water circulate properly. We also pay attention to obvious changes in water flow or level. If a basket repeatedly fills unusually quickly, or equipment behaves unexpectedly, we report the observation instead of assuming that routine cleaning alone will solve it.
Filtration and circulation
Clear-looking water depends partly on effective circulation. We visually check the equipment for signs of leakage, obstruction or unusual pressure and carry out ordinary operations when included and suitable. Replacing equipment, diagnosing electrical faults or repairing the plumbing are separate services requiring approval and, where appropriate, a qualified specialist.
The basics of balanced water
Appearance is only one indicator of water condition. Appropriate pH and disinfectant levels need monitoring according to the pool and its use. Readings inform routine dosing and may reveal a persistent imbalance. Adding more chemicals is not always the answer: poor circulation, heavy bathing loads or a technical fault may be contributing to the problem.
Who provides chlorine tablets?
Our arrangement is explicit: the customer supplies chlorine tablets suitable for their installation. Terranova applies them as part of ordinary care when their use is appropriate. We supply routine pH adjusters, algaecides and other standard maintenance chemicals within the agreed service. Exceptional treatment products and intensive corrective work are quoted separately before use.
Chemicals do not replace physical cleaning
A pool can be chemically treated yet still contain settled dust, leaves or a dirty waterline. Effective care combines physical cleaning, circulation and proportionate water treatment. We do not add the same quantities by habit or mix incompatible products. If a problem keeps coming back, we investigate the likely cause rather than repeatedly concealing the symptoms.
Summer visits and increased use
For private pools our summer period runs from 15 May through 30 September. Warmer temperatures, longer daylight hours and additional swimmers can increase the need for attention. Depending on the agreed package, six to eight visits per month are planned during this period. Any additional attendance, such as after unusually heavy use, is discussed separately.
Care outside the summer period
From 1 October to 14 May, the ordinary private-pool schedule provides for one visit a week. A pool may still gather leaves, dust or rainwater even when nobody swims. Regular attention helps identify changes ahead of the next busy season, provided safe access and functioning equipment are available.
When regular cleaning is not enough
Very green water, extensive algae, a pool left unused for months or a serious equipment problem may need more than an ordinary visit. We do not promise to absorb that work into a standard monthly fee. The starting problem, proposed steps and additional price should be explained first. Routine maintenance can then begin once the water and installation are suitable.
How a green pool is recovered
Recovery begins by considering why the water deteriorated and whether the filtration system can run effectively. Corrective cleaning and treatment may take several stages, depending on the actual condition. We cannot guarantee that every pool will be restored in a set number of hours. Swimming should not resume simply because the water looks blue; appropriate water quality matters.
Annual care versus summer-only care
Regular private-pool maintenance starts at €99 per month plus VAT for pools up to 32 square metres, subject to the agreed annual payment arrangement. Summer-only service costs more because visits are concentrated into a shorter period. Neither option is intended to impose a mandatory minimum stay; cancellation and refund terms for advance payments must be stated before agreement.
Shared pools require a different proposal
Pools used by multiple households call for a review of bathing load, access times, supervision needs and the applicable health requirements. A domestic maintenance tariff cannot simply be transferred to a residential community. Any quotation should specify the visits, checks and services included and distinguish the community’s responsibilities from those assigned to the contractor.
What to send for a quotation
Please provide the municipality or development, approximate length and width, a recent photo and any information about filtration. We also need to know whether the pool is private or communal, how often it is used and whether a problem is already visible. These details help us give a realistic estimate and decide whether an initial visit is needed.
What standard maintenance excludes
An ordinary fee does not cover new pumps, replacement parts, leak repairs, major refurbishment or intensive recovery of neglected water. Those are separate tasks with their own scope and price. If an item is not explicitly listed, we clarify it in writing rather than relying on assumptions that may lead to disagreement later.
Frequently asked questions
Are chlorine tablets included?
No. The customer supplies suitable tablets. Terranova provides agreed routine chemicals and carries out ordinary checks and dosing.
What happens if the pool is green?
Recovery is assessed as a separate job. We explain the problem and provide an estimate before any intensive treatment begins.
Can I book only for the summer?
Yes. Summer-only care has a higher rate because visits are concentrated in the busiest months.
Is there a minimum contract term?
There is no mandatory minimum stay. Cancellation and refund conditions for advance payments are explained before you agree.
What details are useful for a quote?
The location, approximate dimensions, photographs, pool type and information on the filter equipment.